With our expertise in the energy sector, we help you to implement innovative solutions such as AI-based support and digital accessibility. Position yourself as a pioneer in the energy sector with our services and play an active role in shaping the future.
From standard to leader: the future of the energy sector
Our services for your success
Digital Experience Platform – DXP
In the energy sector, a holistic customer experience is crucial. Scale your digital offerings and provide personalized omni-channel experiences with our tailor-made DXP solutions.
Digitalization as a driver of innovation
Digitalization opens up new opportunities for energy suppliers: from innovative business models to efficient communication. Use your data more effectively and speed up decision-making processes.
Accessibility – Great UX for everyone
Don't just comply with legal requirements, use the competitive advantage of an accessible presence. With our Accessibility Quick Review, we show you how you can successfully implement digital accessibility.
AI-powered support
With the help of AI, we create innovative digital experiences and improve your customer support, e.g., with AI-controlled chatbots or assistants. We support you in ensuring that your products remain innovative, human-centered, and future-proof.
Customer experience as a game changer
An outstanding customer experience is crucial for long-term customer loyalty. Focus on digital experiences that strengthen your brand and complement the service world. Together, we will get to the heart of your brand promise — and ensure that it is kept.
Market analysis and benchmarking
In a dynamic market environment, it is essential to know your position and make strategic decisions based on data. We analyze your position in the market, identify opportunities and jointly develop strategies to increase your competitiveness.
Shop system
Normal providers were yesterday. Stand out from the competition and offer your customers attractive offers. We help you to create customized store systems with added value for your customers and support you with our many years of industry expertise.
App development & more
With digital solutions ranging from app development and digital steles to other creative solutions, we help you to expand your offering and reach new customer groups. With cross-platform apps, we ensure a consistent user experience.
Software expertise
Our technology expertise enables us to develop requirement-oriented solutions for your infrastructure and integrate them seamlessly into an existing IT landscape. We are very familiar with common technologies and tools such as Power-Cloud and Lima.
Ergosign webinar | October 30, 2024: The energy sector in transition - digital customer experience as a game changer
Consumers expect reliable service with real added value from their energy providers. With a canceled energy price cap and rising sales tax on energy, an outstanding customer experience at every touchpoint is becoming the most decisive tool for retaining customers in the long term. After all, there are far more digital touchpoints than the traditional company website. In our webinar, we share our insights from countless successful projects with you. The webinar will be in German on October 30, 2024, from 3 to 4 p.m.
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Markus Kühner
Managing Director
Webinar "The energy sector in transition - digital customer experience as a game changer"
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Digital Experience Conference 2024
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The conference all about customer experience and digital experience platforms. We bring together experts from the fields of CX, industry and marketing. Inspiration, technology, and networking — be there!