Better Customer Experience – with Ergosign

Rethinking Energy – Digital, Smart, Human-Centered

The energy landscape of tomorrow is flexible, smart, and customer-centric. Dynamic pricing, intelligent smart home management, and seamless vehicle-to-grid integrations unlock new opportunities for efficient and sustainable energy solutions. At the same time, value-added services like infrastructure monetization open up new revenue streams for energy providers and utilities.

By leveraging data-driven, IoT-powered applications and outstanding UX design, we help you seamlessly integrate these innovations. We support you in aligning your digital services with the needs of your customers—enhancing efficiency, customer satisfaction, and long-term competitive advantage.

Our Energy Services

With our extensive expertise in the energy sector, we help you future-proof your digital services. From AI-powered support and digital accessibility to seamless system integrations—we guide you through digital transformation and ensure your business is ready for the future.

Strategy & Consulting

From initial idea to digital solution: Through ideation and innovation workshops, we help you develop new digital business models and optimize existing services.

Smart Services

We design and implement intelligent solutions for smart homes, load management, and energy efficiency: seamlessly integrated and perfectly tailored to your customers’ needs.

Omnichannel Experiences with a DXP

Deliver a seamless, personalized user experience with tailored DXP solutions—ensuring efficient customer interactions across all channels.

System & Data Integration

Connect your digital ecosystems efficiently: We seamlessly integrate leading industry solutions like Powercloud, Chargecloud, lima, and kraken into your existing infrastructure.

AI-powered Support

Optimize your customer service with artificial intelligence. Chatbots, automation, and smart assistance systems enhance service quality while reducing workload for your team.

Digital Accessibility

Go beyond regulatory compliance—expand your customer base with accessible digital offerings that create an inclusive, future-proof user experience.

E-Commerce & Customer Acquisition

More than just power supply: With customized e-commerce solutions and tailored pricing models, you stand out from the competition and create real value for your customers.

App Development & Digital Touchpoints

Whether mobile apps, digital kiosks, or innovative service platforms—we develop cross-platform solutions that expand your reach and enhance customer engagement.

Digitalization as a Driver of Innovation

Leverage the power of digital transformation: From innovative business models to streamlined processes—we help you harness data for better decision-making and long-term competitiveness.

Success stories of our customers

DXP for the Energy Allrounder

Grünwerke

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Web relaunch

University of Stuttgart

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WAVE-H2

Stadtwerke Düsseldorf

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Digital transformation

Arrange a free & non-binding expert meeting

More insights and best practices

Opinion

Change in the energy sector - new chances and opportunities

Ergosign Mitarbeiterin macht ein Scribbel am Whiteboard zur Headless CMS Funktion.

Article

Converting to a Headless CMS pays off

Ein Mann und zwei Frauen sitzen an einem Tisch, vor ihnen steht ein Laptop. Der Mann klatscht lächelnd mit der Frau links von ihm ab, während die andere Frau rechts von ihm ebenfalls lächelt.

Article

Hybrid content migration: Success factors for the transition to a headless CMS

Interview

A strong team: Stadtwerke Düsseldorf and Ergosign

Insights

Ux Design for the Energy Transition

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Who is Ergosign?

For over 25 years, Ergosign has been designing digital experiences that inspire people and drive businesses forward. With more than 200 experts across seven locations in Germany and Switzerland, we deliver tailor-made digital solutions for companies of all sizes and industries—from strategic consulting and concept development to design, technical implementation, and ongoing support. Our clients include renowned companies such as Maingau Energie, Yippie, Stadtwerke Düsseldorf, and many more.

With our expertise in UX design, digital product development, and system integration, we create sustainable digital experiences that meet the evolving needs of the energy industry.