Public Sector
Digital Solutions for Cities & Public Institutions

Human-Centered. Accessible. Future-Proof.

Whether municipal utilities, counties, or social service providers, we deliver digital platforms and services that simplify administration, enable participation, and promote sustainable mobility. Our solutions are designed with a clear focus on the people who use them: through human-centered design and active citizen involvement, we create digital applications that make everyday life noticeably better.

Our Public Sector Clients

Digital Administration & Smart Cities

We create digital administrative processes that genuinely reach citizens. Using UX methods, AI-supported services, and connected infrastructures, we develop solutions that link counties, cities, and smart regions into a cohesive digital ecosystem.

Mobility & Tourism

Whether for residents, commuters, or tourists, our accessible platforms make mobility seamless and sustainable. We focus on services that provide orientation, simplify travel, and improve access to transport and tourism offerings for everyone.

Housing & Social Inclusion

Our digital solutions strengthen social participation in education, health, and housing. Our applications and platforms combine accessibility with targeted, engaging design, helping housing associations, health insurers, and social organizations reach people effectively.

Energy & Utilities

The efficient use of renewable energy requires digital systems that are intuitive and easy to understand. We design and develop data-driven platforms and user-friendly interfaces that help municipal utilities and energy providers optimize processes and contribute to the energy transition alongside their customers.

For us, human-centered digitalization in the public sector means enabling participation, breaking down barriers, and building trust through positive user experiences.
Christian Grieger
Christian Grieger UX Director, Head of Site SaarbrückenErgosign GmbH

Unsere Services

Strategy & Consulting

From the initial idea to a fully developed service: In co-creation workshops and design sprints, we develop digital solutions that create real value for citizens and your employees.

Citizen Services

Whether for service portals, registration processes, or appointment booking – we design and develop UX-optimized applications that are understandable, accessible, and efficient.

Omnichannel Experiences with DXP

We create seamless user experiences across web, apps, and self-service terminals – with personalized content and consistent design along the entire digital citizen journey.

System & Data Integration

We connect specialized applications, platforms, and administrative portals into secure, scalable, and compatible digital ecosystems.

AI-powered Services

From chatbots to intelligent form assistants: we integrate smart systems that automate processes and provide targeted support for citizens.

Digital Accessibility

Whether driven by regulation or social responsibility – we design accessible interfaces that enable all citizens to participate equally.

Participation & Digital Communication

We enable digital citizen participation, transparent communication, and feedback tools that foster closeness, build trust, and strengthen co-creation.

Digital Touchpoints & Platform Development

Service apps, information platforms, or digital kiosks: we deliver user-friendly solutions that make public services visible and accessible – wherever people need them.

Relevant Insights & News

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Ready for the Next Step?

Let's work together to shape your digitization projects in the public sector.

We look forward to hearing your ideas!

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Christian Grieger

Christian Grieger

UX Director, Head of Site Saarbrücken